Last updated: March 25, 2026
Standard shipping within the US takes 5-7 business days. Express shipping takes 2-3 business days, and overnight delivery is available for next-business-day arrival. Orders placed before 2:00 PM EST on business days are typically shipped the same day. See our Shipping Policy for full details and international shipping times.
Yes! All domestic orders over $50 qualify for free standard shipping (5-7 business days). No coupon code needed – the discount is applied automatically at checkout.
Yes, we ship to most countries worldwide. International standard shipping starts at $9.99 for Canada and $14.99 for UK and Europe. Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the buyer.
Once your order ships, you will receive an email with a tracking number and link. You can also track your order anytime by logging into your account and visiting the “My Orders” section.
Orders can be modified or cancelled within 2 hours of placement. After that, the order may already be in processing. If you need to make changes, contact us immediately at support@superhumanlabs.io.
Absolutely. Every batch of every product undergoes third-party testing at independent laboratories for identity, purity, potency, and contaminants (heavy metals, pesticides, microbials). Certificates of Analysis (COAs) are available upon request.
Dietary supplements in the United States are regulated by the FDA under the Dietary Supplement Health and Education Act (DSHEA), but they are not “approved” the way prescription drugs are. Our products are manufactured in FDA-registered, GMP-certified facilities and comply with all applicable FDA regulations for dietary supplements.
Many of our products use certified organic ingredients, and this is clearly stated on each product page. Products labeled “organic” contain ingredients that are USDA Organic certified. Products that are not labeled organic still meet our strict quality standards for purity and potency.
Most of our supplements are vegan-friendly, and this is indicated on each product page under “Diet” in the product attributes. Some products like fish oil and certain softgel capsules contain animal-derived ingredients. Check the product details or contact us if you are unsure.
Allergen information is listed on every product label and product page. Common allergens (soy, dairy, tree nuts, fish, shellfish, wheat, eggs) are clearly disclosed. Our manufacturing facilities handle multiple allergens, and while we follow strict cleaning protocols, cross-contamination is possible. If you have severe allergies, please consult the full ingredient list or contact us.
Most of our supplements have a shelf life of 2-3 years from the date of manufacture. The expiration date is printed on every bottle, pouch, and box. For optimal potency, store products in a cool, dry place away from direct sunlight.
Store all supplements in a cool, dry place at room temperature (59-77 F / 15-25 C). Keep containers tightly closed. Unless specified on the label, refrigeration is not necessary. Protein powders and opened pouches should be consumed within 3 months for best quality.
We offer a 30-day money-back guarantee from the date of delivery. If you are not satisfied for any reason, you can return the product (opened or unopened) for a full refund. See our Return & Refund Policy for complete details.
Yes. We believe in our products enough to let you try them risk-free. If you are not happy after trying a product, return it within 30 days for a full refund – even if the container is half empty.
Once we receive your return, refunds are processed within 3-5 business days. Credit card refunds may take an additional 5-10 business days to appear on your statement, depending on your bank.
Timing varies by product type:
Most supplements can be safely combined. However, there are a few important spacing guidelines:
When in doubt, consult your healthcare provider, especially if you are taking prescription medications.
Our supplements are made from high-quality ingredients at clinically studied doses and are generally well-tolerated. However, individual responses can vary. Start with the recommended dose and listen to your body. Common initial effects like mild digestive adjustment typically resolve within a few days. If you experience any adverse effects, discontinue use and consult your doctor.
If you are pregnant, nursing, or planning to become pregnant, please consult your healthcare provider before taking any dietary supplements. Some supplements (like Vitamin A in high doses, certain herbs) are not recommended during pregnancy.
Our products are formulated for adults (18+). For children, please consult a pediatrician before giving any dietary supplement.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
Yes. Our checkout is protected by 256-bit SSL encryption. We never store your full credit card information on our servers. All payment processing is handled by PCI-DSS compliant payment processors (Stripe and PayPal).
Yes! We offer tiered discounts for larger orders:
Yes! Every purchase earns reward points that can be redeemed for discounts on future orders. Create an account to start earning. Points never expire.
We are here to help! Contact our support team:
